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Customer Service Representatives and Site Administrators are authorized to view an activity log that lists all instances of users accessing documents from the system. This feature would be useful, for example, when you want to know if a particular customer employee (e.g., the Accounts Payable manager) has reviewed a certain document (e.g., monthly statement).

Choose Events from the Customer Service Rep menu and you will be directed to a page that lists the activity (referred to as "events") of users on the system.

To review additional detail about an event, you may click on the view icon